Thriving Under Fire: Managing Emotions at Work
Managers and team leaders who want their teams to manage tense moments with customers and with each other will get practical tips, background information and solid help for dealing with challenging customers and team tensions. The same skills will transform homelife for everyone as well.
Thriving Under Fire: Managing Emotions at Work
Chapter 11
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John Faisandier
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Season 1
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Episode 13
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